Brief News

8th April 2009

70,000 individuals have now been enrolled into Healthelink.

2nd February 2009

The new and improved Healthelink website is now LIVE!

22nd December 2008

60,000 individuals have now been enrolled into Healthelink.

 

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Accessing your own record

Getting computer access to your own record is easy! Just follow our three step guide...
Step one

Complete the Request for Access to own Record Form (the green form) you received when you were enrolled.

 Complete the Request for Access to own Record Form (the green form) you received when you were enrolled.
Step two

Take the completed form to an Australia Post Office along with your evidence of identity documents.

 Take the completed form to an Australia Post Office along with your evidence of identity documents.
Step three

We will mail you out your username and password as soon as we receive your form back from the Post Office.

 We will mail you out your username and password as soon as we receive your form back from the Post Office.

IMPORTANT NOTE: Not all your health care providers will necesarily look at your record. So if you have added something to your Healthelink record that you want your health care provider to be aware of, you must tell them at your next visit.

Below is more information on getting access to your own record...

I don't have a Request for Access to own Record Form

You should have been mailed a Request for Access to own Record Form you were enrolled into Healthelink. If you have not received one, you can either:


If you decide to get online access you can:

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Review a summary of your health information (this is the same information that your health care providers can view)

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enter additional information
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see a list of health care providers who have viewed your record


Proof of Identity - adults

To ensure that we give access only to you, we need proof of your identity. To prove your identity, you must present at least two original documents from the table below that adds up to 100 points.


Only one identity document worth 70 points can be used.


An Australian full birth certificate showing parental details, or a current photo birth card issued by the NSW Registry of Births Deaths & Marriages


Or an overseas birth certificate showing parental details, provided a passport or an official Australian travel document is also shown

70 points

A current Australian passport or one that expired within the last two years


Or a current overseas passport

70 points

An Australian naturalisation or citizenship document or immigration papers issued by the Commonwealth Department of Immigration and Citizenship

70 points

A NSW photo driver’s licence issued by the Roads and Traffic Authority that expired no more than two years ago


Or a current photo driver’s licence from another Australian state or territory or one that expired within the last two years

40 points

A current photo identity card for NSW Police Force officers or Australian Defence Force members, excluding civilian staff or family


Or a current consular photo identity card issued by the Department of Foreign Affairs and Trade


Or a current NSW Photo Card issued by the Roads and Traffic Authority or one that expired within the last two years

25 points

A current Medicare card, Pensioner Concession card, Department of Veterans’ Affairs entitlement card or any other current entitlement card issued by the Commonwealth Government

25 points

A current credit card that shows your name, or an account card from a bank, building society or credit union, or a passbook or account statement up to one year old

25 points

A telephone, gas or electricity bill up to one year old


Or a water rates, council rates or land valuation notice up to two years old

25 points

A current student identity card


Or a certificate or statement of enrolment up to two years old from an educational institution

25 points
Last Updated: 30 January 2009 | Back to Top