Brief News

8th April 2009

70,000 individuals have now been enrolled into Healthelink.

2nd February 2009

The new and improved Healthelink website is now LIVE!

22nd December 2008

60,000 individuals have now been enrolled into Healthelink.

 

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Giving someone else access to your record

Healthelink enables you to give access to someone else (we call this person an Associate). This could be a carer, partner, child or friend. Just follow our three step guide to give someone else access to your record...
Step one

Both you and your Associate need to complete the Request for Associate Access to Record Form (the pink form) you received when you were enrolled.

 Both you and your Associate need to complete the Request for Associate Access to Record Form (the pink form) you received when you were enrolled.
Step two

Take the completed form to an Australia Post Office along with the necessary evidence of identity documents. (Your Associate does not need to go with you)

 Take the completed form to an Australia Post Office along with the necessary evidence of identity documents. (Your Associate does not need to go with you)
Step three

We will mail out a User ID and password to your Associate as soon as we receive your form back from the Post Office.

 We will mail out a User ID and password to your Associate as soon as we receive your form back from the Post Office.

IMPORTANT NOTE: You should be careful who you give Associate access to as they will be able to see everything in your Electronic Health Record.

Below is more information on giving access to your record to someone else...

I don't have a Request for Associate Access to Record Form

You should have been sent a Request for Associate Access to Record Form when you were first enrolled into Healthelink. If you have not received one, you can either:

Access for associates

For another person to access your record they need to be registered in Healthelink. This means they will be allocated a record with a unique username and password to access your record.


This does not mean that they will have health information added to their record, unless they are eligible to participate in Healthelink (that is, if they fall within the age and postcode groups). The creation of a record is purely for administrative purposes and it will be free of clinical information.


As part of their access, associates can view the same information that you and your health care providers can see. They cannot modify or delete any information, just as you cannot modify or delete information. You and your associate can only add information.


Multiple access

You can allow more than one person to view your record. For each person you simply need to provide your consent and complete the registration process.

Proof of Identity - adults

When applying for an associate to access your record, we need to re-confirm your identity to ensure we have your consent. To prove your identity, you must present at least two original documents from the table below that adds up to 100 points. Only one identity document worth 70 points can be used.


We do not need to see identity documents for your Associate


An Australian full birth certificate showing parental details, or a current photo birth card issued by the NSW Registry of Births Deaths & Marriages


Or an overseas birth certificate showing parental details, provided a passport or an official Australian travel document is also shown

70 points

A current Australian passport or one that expired within the last two years


Or a current overseas passport

70 points

An Australian naturalisation or citizenship document or immigration papers issued by the Commonwealth Department of Immigration and Citizenship

70 points

A NSW photo driver’s licence issued by the Roads and Traffic Authority that expired no more than two years ago


Or a current photo driver’s licence from another Australian state or territory or one that expired within the last two years

40 points

A current photo identity card for NSW Police Force officers or Australian Defence Force members, excluding civilian staff or family


Or a current consular photo identity card issued by the Department of Foreign Affairs and Trade


Or a current NSW Photo Card issued by the Roads and Traffic Authority or one that expired within the last two years

25 points

A current Medicare card, Pensioner Concession card, Department of Veterans’ Affairs entitlement card or any other current entitlement card issued by the Commonwealth Government

25 points

A current credit card that shows your name, or an account card from a bank, building society or credit union, or a passbook or account statement up to one year old

25 points

A telephone, gas or electricity bill up to one year old


Or a water rates, council rates or land valuation notice up to two years old

25 points

A current student identity card


Or a certificate or statement of enrolment up to two years old from an educational institution

25 points
Last Updated: 30 January 2009 | Back to Top